More people reply
A text from a number they saved, called, or saw on your sign gets opened. A random new number gets ignored or reported.
For local businesses on HighLevel
Send texts, WhatsApp and calls from the number already on your sign, cards and Google listing, straight from HighLevel. No new number to explain. No fee on every text.
Why it works
A text from a number they saved, called, or saw on your sign gets opened. A random new number gets ignored or reported.
You pay per phone, not per message. Your SIM plan covers the texts, so a busy month costs the same as a quiet one.
No new number, no sender registration, no waiting for approval. Install the app, type a code, connect HighLevel.
A missed call sends an instant text from the same number, and every reply lands on the right contact in HighLevel.
SMS, WhatsApp and calls sit together on the contact. Your staff stop juggling a personal phone and the CRM.
Automated texts are paced, kept to daytime hours and stopped for anyone who replies STOP, so carriers keep trusting your number.
Before and after
Customers screen it, ignore it, or mark it as spam.
Customers recognise it and reply, because it's you.
Sent and received, plus the monthly number fee. Good campaigns cost more.
Texts ride on your SIM plan. A great month doesn't cost extra.
Chats never reach the CRM, so follow-ups slip.
Scan a QR code once. Every chat lands on the contact in HighLevel.
They call the next business on the list.
From your number, while they still have the phone in their hand.
A day with SymoLink
Scroll through a normal Tuesday at a small clinic. Every message goes from the clinic's own number and shows up in HighLevel.
Your HighLevel workflow sends tomorrow's appointment reminders. SymoLink sends them one by one from your SIM, with a short pause between each.
DeliveredPatients reply to a number they know. The reply lands on the right contact in seconds and can trigger the next step in your workflow.
Reply in HighLevelThe front desk is busy. The caller gets "Sorry we missed you! Want to book?" from the clinic's number straight away, and books by text.
Lead savedA patient asks about prices on WhatsApp. Staff answer from HighLevel, next to the SMS history. If WhatsApp can't deliver, it goes as a normal text instead.
Same inboxWith the SymoLink Box beside the phone, staff see who's calling and answer in the browser with a headset. The call is logged on the contact.
Call loggedA marketing text was scheduled late. SymoLink holds automated messages outside 8am to 8pm, so nobody gets a promo at night. Replies a person types still go any time.
Waiting until 8:00 AMThey're opted out at once and marked Do Not Disturb in HighLevel. No awkward follow-ups, no complaints to your carrier.
Opted outThe money part
Most texting services charge for every message, in and out. SymoLink is a flat price per phone. The texts themselves are covered by the SIM plan you already pay for.
Pick a SIM plan with unlimited or plenty of texts. SymoLink keeps automated texts to a safe daily pace per SIM (300 a day by default), so for very large blasts a registered bulk service is still the right tool.
Setup
No technician. No number porting. No retraining your staff.
Any Android phone with your business SIM (Android 5.0 or newer). It stays at the office on a charger, like a router.
The app shows a code. Enter it in your SymoLink dashboard. The phone is now linked to your business.
Click Connect, pick your location, approve. Your existing workflows and reminders start using your number.
Stuck? The built-in Troubleshoot button checks your billing, HighLevel, the phone and the line, sends a test, and tells you exactly what to fix.
Every way customers reach you
If the phone loses internet, messages wait and go out when it's back. Nothing gets lost and nobody gets the same text twice.
Made for real conversations. It uses WhatsApp's linked-device feature, not Meta's paid API, and isn't endorsed by WhatsApp.
Needs the SymoLink Box next to the phone.
The SymoLink Box
A small box sits next to your business phone and connects to it over Bluetooth, like a car kit. Calls stay on your SIM; your team picks them up in the browser.
Made for businesses that live on conversations
"Reply YES to confirm Friday 10:00"
Fewer no-shows, because patients reply to a number they saved.
"A 3pm slot just opened. Want it?"
Fill cancellations fast over SMS or WhatsApp, whichever the client uses.
"Your car is ready for pick-up"
Quotes, arrival times and job-done messages from the shop line.
"Hi! Thanks for asking about the condo"
Text new leads back in seconds from the agent's own mobile number.
"Classes resume Monday at 8"
Notices parents actually open, from the number they already have.
"Your table for 4 is confirmed"
Bookings and pick-up texts without a separate texting bill.
Peace of mind
Every phone checks in all day. If one goes offline, you see it within about a minute.
Automated texts only from 8am to 8pm, a daily limit per SIM, and a gentle start for new numbers.
Encrypted connections, encrypted login keys, strict separation between businesses, and team roles that can hide message text.
Your data is backed up every night, encrypted and stored off-site, with restores tested every month.
Cut it off from your account in one click, and link a new one with a fresh code.
After a power cut or restart, the phone app and the box reconnect without anyone touching them.
The Troubleshoot button finds the problem and tells you the fix in plain words.
Our servers are checked every few minutes around the clock, with alerts the moment anything stops.
For HighLevel agencies
Offer texts, WhatsApp and calls from each client's own number without buying a single number. Each client gets their own private space; you see them all from one screen, approve extra phones, and bill it as your own service.
Pricing
Start with one phone. Add calls whenever you're ready.
Texting phone
$9.97/ month
Calls
$9.97/ month per box
SymoLink Box
$129once
Prices in US dollars. You bring the Android phone, the SIM plan and the internet.
Questions
No. Texts and calls come from the SIM in your phone, so customers see the number they already know.
No. Only the phone at your business needs to be Android. Customers can use any phone, iPhone included. They get normal texts, and WhatsApp only if you use it.
Not to SymoLink. You pay per phone each month. The texts are covered by your SIM plan, so choose one with unlimited or plenty of texts.
Messages wait safely and go out in order when the phone is back. You see the phone go offline in your dashboard within about a minute.
No. They keep using HighLevel Conversations and your existing workflows. The only difference: customers reply more.
Yes, at a safe pace. Automated texts go one at a time, up to a daily limit per SIM and only during the day, so carriers keep trusting your number. For very large blasts, use a registered bulk service alongside SymoLink.
They're opted out straight away and marked Do Not Disturb in HighLevel, so automated messages stop. If they reply START, they're back in.
Only for calls. Texts and WhatsApp work with just the phone.
Start with one phone for $9.97 a month. Your customers will notice the difference before you do.
symolink.com